Shipping Policy
Where Do You Ship?
We currently ship to the contiguous United States. At this time, we do not ship to Alaska and Hawaii. We apologize for the inconvenience.
All parcel orders will be shipped via USPS, UPS or FedEx.
Shipment of Freight
Many of our larger items (small furniture, artwork, lighting, mirrors, etc.) are delivered by freight truck. Item(s) that are shipped via freight truck will be delivered carefully to your doorstep. Packaging materials will not be removed. Please note that this does NOT include installation of mirrors, art, and small furniture items.
Larger furniture items will be delivered third-party by a delivery service provider during their weekday operating hours. Once ready to be delivered, a local delivery carrier agent representative will reach out to you directly to schedule a time that works for you to deliver your piece. Freight deliveries do not include installation and packaging materials will not be removed.
We ask that you take the time to review your delivery upon its arrival and provide a signature upon receipt. If the packaging or the item has obvious damage or is otherwise incorrect, refuse the shipment and mark the Bill of Lading packing slip as “damaged."
PO Boxes & APO Boxes
Unfortunately, we do not currently ship to PO or APO Boxes. All orders must be shipped to a physical address.
International Shipping
We do not ship to international locations at this time.
When Will I Receive My Order?
For in-stock items, we work to ship orders out within 1-3 business days. Once your order has shipped, it will reach you in about 5 to 7 business days with our standard ground shipping.
Some items are shipped via drop ship by the manufacturer and those items can take up to 7-10 business days to ship.
Product Availability
We work hard to update our site often to reflect the most accurate product inventory information and estimated shipping timeframes.
Changes to an estimated shipping timeframe attributed to a delay in production may occur and are subject to change. We will notify you of any changes to the item(s) in your order and ship any available items.
Returns and Cancellation
For more information on returns or cancellations, please see our Returns & Refund Policy.
Lost or Stolen Orders
Unfortunately, in the case of theft, we do not accept responsibility. Should your order be lost or stolen after it has shipped, you will need to file a claim directly with the carrier.
Expedited Shipping
Unfortunately, we are unable to offer expedited shipping at this time.